Frequently asked questions
What is Hushimal?
Hushimal is a digital animal-wellness app that creates personalized calming sound experiences for pets and farm animals. You get access to software and digital audio, not physical products or veterinary services.
How does Hushimal work?
Create a profile for your animal, choose its type, breed and the situations that matter to you (such as storms, fireworks, travel or vet visits). Hushimal uses those choices to suggest sound sessions, then you press play from your phone, tablet or computer.
What pets and farm animals can Hushimal be used with?
Dogs, cats, rabbits, birds, horses, chickens, cattle, goats, sheep and pigs. Sound sessions are designed around each animal type's typical hearing range.
What do I receive with my subscription?
Full access to the calming sound library, personalized sessions, calming stories, stories narrated in a private AI copy of your own voice, and guided owner-and-animal activities, synced to your account across devices.
Does Hushimal provide veterinary treatment?
No. Hushimal is an animal-wellness product and does not provide veterinary advice. It is not intended to diagnose, treat, cure or prevent any medical or behavioral condition in pets or farm animals. If you have concerns about an animal's health or behavior, consult a qualified veterinarian.
What devices can I use?
Any modern web browser on a phone, tablet or computer. Audio can play through connected Bluetooth or AirPlay speakers.
When will I be charged?
Monthly and annual plans start with a 7-day free trial and a card is required. You are charged when the trial ends unless you cancel first. Lifetime and gift purchases are charged once at purchase.
Does my subscription renew automatically?
Yes. Monthly plans renew every month and annual plans every year until you cancel. Lifetime access and gift memberships never renew.
How do I cancel?
Use the link in your Paddle receipt email, look up your order at paddle.net, or email support@hushimal.com. Access continues until the end of the period you already paid for.
What is the refund policy?
You can request a full refund within 14 days of any charge via paddle.net, your receipt link, or support@hushimal.com.
How do I contact Hushimal?
Email support@hushimal.com. Hushimal is operated by Uplevel Labs, Inc.